Beau Lewis
All writing

Topic

Power Platform

2 posts

  1. 50 Tips to Get More Out of Dynamics 365 Customer Service

    50 practical tips for Dynamics 365 Customer Service, covering workspace productivity, omnichannel routing, Copilot, AI agents, and contact center administration.

    8 min read

  2. Turbocharge Your Backlog with GitHub Copilot and Azure DevOps MCP

    Explore how GitHub Copilot and Azure DevOps MCP can accelerate backlog creation, story reviews, and estimation with a practical workflow from Community Summit 2026.

    11 min read