← All writing

Topic

AI Agents

2 posts

1. Oct 19, 2026

   50 Tips to Get More Out of Dynamics 365 Customer Service

   50 practical tips for Dynamics 365 Customer Service, covering workspace productivity, omnichannel routing, Copilot, AI agents, and contact center administration.

   8 min read
2. Oct 19, 2026

   Turbocharge Your Backlog with GitHub Copilot and Azure DevOps MCP

   Explore how GitHub Copilot and Azure DevOps MCP can accelerate backlog creation, story reviews, and estimation with a practical workflow from Community Summit 2026.

   11 min read